Privacy Policy

Effective Date: 16/10/2025
Last Updated: 17/10/2025

This Privacy Policy describes how Löma ("we", "our", "us") collects, uses, and shares your personal information when you visit or make a purchase from https://loma.baby ("Site").

1. Information We Collect

We collect the following types of information when you use our Site:

• Personal Information you provide: name, billing/shipping address, payment details, email address, and phone number.

• Device Information: browser type, IP address, time zone, and cookies that help us understand how you interact with our Site.

• Order Information: purchase history, products viewed, and payment methods.

2. How We Use Your Information

We use the information we collect to:

• Fulfill your orders and process payments.

• Provide customer support.

• Improve our Site and services.

• Send you updates, marketing communications, and promotions (you can opt out at any time).

• Comply with legal and regulatory obligations.

3. Sharing Your Information

We may share your information with trusted third parties for business purposes, including:

• Shopify: our e-commerce platform.

• Payment processors: to securely handle payments.

• Shipping providers: to deliver your orders.

• Advertising partners (e.g., Meta, Google): to show you relevant ads.

We do not sell your personal data.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and collect analytics. You can disable cookies in your browser, but some features of the Site may not work properly.

5. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data.

• Request a copy of the data we hold about you.

• Opt out of marketing communications.

• Complain to your local data protection authority.

6. Data Retention

We keep your information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

7. Security

We use appropriate technical and organizational measures to protect your personal data, but no system is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Löma
Email: hello@loma.baby
Address: 16 Yarraleen Place, Bulleen, AUS 3105